Main Duties and Responsibilities People Provide leadership to foster effective collaboration, autonomy, and devolved decision-making. Embed a continuous improvement culture and maintain high operational standards. Encourage a program of learning and development, ensuring every team member is trained and competent. Develop and mentor Managers, Supervisors and Team Leaders for high performance. Manage and coordinate department operations, including Production, Health & Safety, Hygiene, Quality, Planning, Engineering, and Stores. Operational Ensure the efficient functioning of production processes to meet targets, including production, quality, OEE, and staffing control. Collaborate with the relevant team to achieve improvements in Downtime, Efficiency, Yield, Quality, Health & Safety, and Absence, meeting budget targets. Drive improvements in productivity, efficiency, and environmental impact while maintaining product quality. Implement new systems, processes, and infrastructure changes for increased efficiency. Develop and control budgets, ensuring efficient resource allocation. Minimize costs through effective utilization of manpower, materials, and equipment. Lead department projects and initiatives within a continuous improvement cycle. Ensure relevance, currency, and usage of all Standard Operating Procedures (SOP’s). Report daily via the Site Daily Work Order Report (DWOR) on performance and implement action plans where targets are missed. Direct and maintain lean, efficient, and relevant operational reporting, communication, and planning systems, meeting budget and Key Performance Indicators. Utilize and develop the in-house ERP system. Health and safety Manage health and safety in the operation, ensuring compliance with regulatory requirements, legislation, BRC requirements, and client QHSE procedures. Improve safety performance by addressing physical issues and promoting a positive safety culture among staff, driving incident reporting at target levels. Food safety Ensure food safety, legality, and quality requirements are consistently met. Maintain and improve hygiene, food safety, and Good Manufacturing Practices (GMP) within the department. Achieve and uphold product Quality standards consistently. Meet customer scorecard expectations, maintaining a high level of product quality. Support and drive root cause problem-solving and Continuous Improvement activities (5s, Six Sigma, SMED). Strategic Management Develop and control budget and spend, maximizing business margin. Act as a key stakeholder in operational capital projects. Ensure the business has appropriate crisis management and business continuity plans in place. Build effective relationships with suppliers to ensure timely product and service delivery. Assist in formulating and executing the company strategy.