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Mackie's now produce over 200,000 litres a week in up to 20 flavours
and 7 different tub sizes and we aim for continual improvement with
ongoing training and investment for growth. It keeps everyone busy!
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Aileen
Wallace Receptionist
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A team of about 70 staff work at
the farm in Aberdeenshire and have a long average of over 12 years
service, with longest being over 45 years.
Indeed a wall in the ice cream dairy
has a memorial section with plaques
for everyone with over 20 years employment.
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Peter
Diack Tractorman
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The farming team aim to make best use of the land and wind to provide
the best ingredients for the cows' diet and renewable energy for
the business. The byre team look after the cows, calves, young stock
and the "robots". The cattlemen and women care for the
cows with every thought for their wellbeing and the production of
the best fresh cream and milk.
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Graham
Haggarty
Forklift Driver
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The ice cream dairy has a dedicated and hardworking team who work
in New Product Development, Mixing preparation area with a brand
new high tech machine, high care production area where staff make
the ice cream, fill the different tub sizes and then another group
work to pack it all up and into the freezer for delivery to stores.
Management includes quality procedures, training and stock control,
and the fork lift driver scoots about to get the packaging, ingredients
and finished product into the right place.
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Nikki
Nangle
Sales & Marketing
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The administration team can be found in their Norwegian log cabin
office and ensure the ice cream gets to stores and that we get paid
for it. Here we have the crucial management of distribution in response
to orders from our retailers and food service customers, a marketing
and sales team, accounts and an information manager to review sales
and help make sure we are all ice cream experts.
We have three sales managers in Scotland, England and a specialist
in Food Services who help find new sales outlets, spread brand awareness
and organise attendance at shows and exhibitions. We have a sales
van with driver Paul who operates a local delivery service. We aim
to help grow ice cream sales in the UK and to meet the immediate
and future needs of our customers and consumers.
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Cathie
(Customer Services Manager) receiving her
Cow Oscar from Karin
(Marketing Director)
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We first achieved the Investors in People standard in 1997 and
were pleased to receive the awards again in 2000, 2003 and 2006.
Our chairman enjoys describing this as an important change from
a management style of 'dae fit yer telt' to a culture of continuous
involvement of all staff in both setting and achieving its goals.
The IIP values are certainly an important part of our overall aim
to involve everyone in the vision and hopeful success of the business.
Activities range from yearly sharing of the business plan, several
"celebration points" along the way as annual plan targets
are achieved and an annual performance based profit sharing target.
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