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about Mackies

the taste panel

Mackie's taste panel meet in our New Product Development Kitchen and perform an important part of our development and quality work. Members of the Panel are staff volunteers selected by passing tests which prove a high sensitivity for flavours and aromas.

the taste panel
the panel

For example there are recognition tests where you are asked to identify different flavours and aromas and ranking tests where you are given five different water solutions with varied intensities of sugar and are asked to rank them in order from the weakest to the strongest. The Taste Panel meets at least once a week where a variety of products and tests are discussed.

The rigorous Training Programme means that we now have a Taste Panel which is highly skilled in consistency and Profiling. Profiles are a state of the art technique used to build an objective assessment of any ice cream. Each product has it's own profile with specific scores on five attributes - appearance, visual texture, flavour, texture in the mouth and aftertaste. The profiles do not mean that an ice cream is good or bad - it is merely a descriptive tool.

The main functions of the Taste Panel are:

  • To assess objectively all products to ensure that Mackie's ice cream quality remains consistent.
  • To compare our ice cream with competitors, to maintain and understand it's uniqueness.
  • To describe objectively what customers like best as identified through consumer product testing.
  • To test new products - carry out likeability tests and provide a first response to new product ideas.

Lay Panel

We also have several more informal taste Panels - groups of staff volunteers who may not have passed the taste tests or not completed their training - they are still valuable to try out new flavours !

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